Website Evaluation

Content Organization
§ Site organization is acceptable, but is overwhelmed with the dynamic HTML presentation.
Navigation
§ There is no global navigation. It is impossible to get from one section of the site to another without going back to the home page.
§ Inconsistent placement of "home" button. Sometimes it appears at the bottom left of the frame, sometimes not. When on the careers home page, there is a box at the top left labeled "home." That box does not appear on any other pages. The user never knows what to expect.
§ Local navigation is inconsistently placed. In "Environment" within "Careers" navigation is by a series of boxes on the left of the active frame. At other times, the local nav is at the top of the frame.
§ Lack of consistent breadcrumb or pointer makes it difficult for the user to get an idea of where they are on the site.
Labeling
§ Inconsistent: Within the case study area, three pages are titled with a generic description of the client company. The fourth page is titled with a project description
§ Misleading: "Mission" leads to a fact sheet or "About Us" information, as well as "Mission." Note that the same label is used on two different levels of the hierarchy, in addition to the top-level "Mission" not indicating that the fact sheet information is included under it.
Usability
§ Changing illustrations on home page confuse the users as to their location within the site. It is not immediately clear that one is on the home page when the illustration is different than when one started.
§ Because of implementation using dynamic HTML, functionality is not optimized when using Netscape. For many pages, the global navigation items are lost below the fold.
§ The internal back button on the site does not always work.
§ On some pages, such as "Current Openings," the content grows to fit the entire frame; all local navigation items are lost.
§ The "Home" button at the top left does not always work.